Technical support

Please use this form if you wish to submit a question for gPROMS support. You may save time by first checking the How-to Video section. How-to Videos are two to three minute videos that answer frequently asked questions, explain important features, and reveal lesser known tips and tricks for getting the most out of the time you invest in process modelling. There may already be an answer for your question.

Please note

Versions of gPROMS prior to version 4.0 are no longer supported. Since your gPROMS licence entitles you to download the latest version, if you are having problems with an earlier version we recommend that you log in to do this before submitting your support request.